Privacy policy
Refund Policy
90-day happiness guarantee. If NooSick doesn’t make your trips better, you have 90 days from the day your order arrives to ask for a full refund of the product price.
How to request a return
- Email contact@noosick.com with your order number and the reason for the return.
- We reply within 48 hours. If the return is approved, we send you the return address and instructions. Items sent back without an approved request cannot be accepted.
- Pack the glasses safely and send them back. Please keep your tracking number.
Refunds
Once we receive and check your return, we refund you to your original payment method within 14 days. Your bank may take a few extra days to show it.
Return shipping
If the item arrives damaged, defective or wrong, we cover everything: just send us a photo and we will send a replacement or a full refund, and you won’t need to send anything back. For returns where you simply changed your mind, return shipping costs are paid by the customer.
Right of withdrawal (EU and UK customers)
You can cancel your order within 14 days of receiving it without giving any reason. We will refund the product price and the standard shipping cost within 14 days of receiving the item back (or proof that you sent it). Our 90-day guarantee is in addition to this legal right and does not limit it.
Free gifts and digital products
Free gifts (such as the e-book) are not refunded separately. Digital downloads cannot be returned once they have been accessed.
Contact
Questions? Email contact@noosick.com.